Privacy Policy

1. Who we are

NairaCircle is a digital platform designed to help people organise and participate in community savings circles inspired by familiar Nigerian practices such as Ajo, Esusu, and Adashe.

For the purposes of this Privacy Policy, references to “NairaCircle”, “we”, “us”, or “our” mean the NairaCircle service and its operating entity.

Our legal business name, registered address, and privacy contact details will be added here before public launch.

2. Information we may collect

Depending on how you use NairaCircle, we may collect information such as:

• Name and profile information.
• Email address and account information.
• Information about circles you create or join.
• Contribution, payment, payout, and transaction-related information.
• Identity-verification information where verification is required.
• Bank or payout information where necessary to facilitate supported services.
• Device, technical, and security information needed to operate and protect the service.
• Communications and information you provide when contacting us.

3. Identity verification information

Certain NairaCircle features may require identity verification to help protect users, reduce fraud, and support the secure operation of the platform.

Where verification is required, we may process information provided during the verification process, including information relating to government-issued identity records, biometric or liveness checks, and other verification data required by our verification providers.

We aim to collect and process only the information reasonably necessary for the relevant verification purpose and will handle such information with appropriate security measures.

4. How we use information

We may use information we collect to:

• Create and manage your NairaCircle account.
• Help you create, join, and manage savings circles.
• Record and display contribution and payout information.
• Facilitate supported payments and payouts.
• Perform identity and security checks.
• Send important account, contribution, payout, and security notifications.
• Detect, investigate, and prevent fraud, abuse, and unauthorised activity.
• Maintain, improve, and secure our services.
• Respond to questions, complaints, and support requests.
• Meet applicable legal, regulatory, and contractual obligations.

5. How we share information

We do not intend to sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate NairaCircle. Depending on the services you use, these providers may support areas such as payment processing, identity verification, hosting, infrastructure, communications, analytics, security, and customer support.

We may also disclose information where required by applicable law, legal process, court order, or to protect the rights, safety, security, or property of NairaCircle, our users, or others.

6. Information visible to circle members

NairaCircle is a community savings platform. Some information may therefore be visible to other members of a circle when necessary for the operation and transparency of that circle.

The information displayed to other members will be limited to information reasonably necessary for participating in and understanding the relevant circle.

7. Data security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet-based service can guarantee absolute security. Users should also take reasonable steps to protect their account credentials and devices.

8. Data retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your privacy rights

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, restriction, deletion, or other forms of control over your information.

Requests relating to personal information should be directed to our designated privacy contact once that contact information is published.

10. Cookies and similar technologies

Our website may use cookies or similar technologies to support essential functionality, security, performance, and analytics.

Any non-essential tracking or analytics technologies will be implemented in accordance with applicable requirements and our published privacy practices.

11. Third-party services

NairaCircle may rely on third-party providers to deliver parts of the service. Those providers may process information on our behalf or as independently responsible parties depending on their role.

Third-party services may have their own privacy policies and terms. We encourage users to review those policies where appropriate.

12. Children’s privacy

NairaCircle is not intended for children who are not legally permitted to use the service. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time as NairaCircle develops, our services change, or applicable legal requirements change.

When material changes are made, we will take reasonable steps to make the updated policy available through our services.

14. Contact us

If you have questions about this Privacy Policy or how NairaCircle handles personal information, please contact us through the official NairaCircle support or privacy contact published on this website.

Privacy contact: [Insert official privacy email address]
Business address: [Insert official business address]